Our second assignment in Management Information System (MIS) is to find organization and discuss some of their best practices in IS/IT. First thing I do is to find a company that has an MIS department and give the company profile of that company. After that we need submit to our facilitator Sir Gamboa for approval. Then if the company is approved we need to write a letter to the company we choose and submit it to the company. The company I choose is EMCOR (Engineering Machinery Corporation).

Company Background

EMCOR Davao (Engineering Machinery Corporation) was started in the year 195years ago and currently under the JVR Foundation Inc.—one of the many companies of the JVR Group of Companies. EMCOR was 48 years in Davao City as Engineering and Machinery Corp., a franchise dealer of International Harvester, by pioneering entrepreneur Jesus V. del Rosario , who set up Kawasaki Motors (Phils.) Corp., K-Servico Trade, Inc., International Writing Systems Phils. Corp., International Elevator and Equipment, Inc., JVR Foundation and local units of Panasonic Group of Companies.

This company is a 100% Filipino-owned retail business corporation specializing in appliances, furniture, IT products, motorcycles, and money transfer through its network of specialty chain stores in the Visayas, Mindanao, and Palawan areas. With the launching of our online store, EMCOR will now be making its presence known in the online industry and promote its company’s goals and vision to the global community. It registered a 26.4 percent increase in revenues over the previous year, raising its ranking of No. 235 in 2004. Emcor employs more than 2,000 people.

The EMCOR carry a wide array of product lines like Panasonic, JVC, Philips, Sony, Sharp, Samsung, Electrolux, La Germania, Whirlpool, FS Furniture, Sanyo, Canon, Brother, Epson, Toshiba, Acer, Kawasaki, Honda, Suzuki and many others. We have also partnered with Western Union for our money transfer services. The core of our existence is our ability to provide high quality service to our customers by providing the right products at the right time, in the right place and at the right price. They also believe that as responsible members of our society, they should pursue our profit objectives in the spirit of service to the community. They believe in reconciling the profit motive of our Company with service to the nation. Thus, emcor strive to maintain a balance between the interests of our customers, employees, shareholders and the government by supporting national and local agenda for economic development, social reform, educational/scientific research, healthcare and environmental sanitation and preservation. To date, the JVR Foundation has given more than PhP200 Million in philanthropic work.
http://emcor.com.ph/about.phpout.php


These are the section of MIS Department of EMCOR Davao.


Help Desk. The responsibility of help desk is to answer queries in case there are problem. They are also responsible to check the transaction of customer in the company and generate errors.
Research Developers. Investigation into new or improved products: in business and industry, the work of investigating improved processes, products, and services and of developing new ones.
Technical. They are the one who will repair some computer hardware e.g. printers, centralize processing unit (cpu), keyboard, etc. and software e.g. programs in the computers. If there are failures of the connection they are the one who will fix it.
Admin Section. They are in-charge of the data and maintain the data and access the data and provide back-up of data.

The term Information System (IS) refers to a system of people, data records and activities that process the data and information in an organization, and it includes the organization's manual and automated processes. In a narrow sense, the term information system (or computer-based information system) refers to the specific application software that is used to store data records in a computer system and automates some of the information-processing activities of the organization. http://wikipedia.org/wiki/Information_systems


Best Practices in IS/IT

Security of the data. EMCOR ensure that there data is secure. They give assurance that their data provides a sense of protection against loss, attack, or harm and precautions taken to keep somebody or something safe from crime, attack, or danger.

Daily Backup. There database provides a copy of computer data that is stored, e.g. a copy stored on a floppy disk, compact disk or any writable materials. In case of brownout, the company has supported data.

Kept the Data Controlled. Kept the data in check and not expressed fully or at all.









The Risk of IT/IS Changes

The company is using an In-house Develop System. It is an In-house Develop System because the company implements and designs there own system. In the development stage the company uses a Visual FoxPro as their front end and SQL 6.5, SQL 7.0 and turns to SQL 2000. They use it for management monitoring system through this the company can know the transaction in any store aside from two stores in Mangagoy because of the problem in internet connection. The two stores in Mangagoy have their own database and they have to submit it to the main branch for evaluation if that branch is improving or not. The database will automatically update every five minutes by the access of the internet. The maintenance of the database is through their programmer and system analyst. They also develop some feature in their database to make it easy and more precise to the users. The advantages of the database they are using are it is fast, more accurate and cost. The company saves money and time. Aside from the advantages there are also disadvantages in the database they use. If the personnel is no enough training and knowledge about the system he is currently using. The company is not ready for the Disaster Recovery System. The company suffer system failure that affects all transaction currently in progress but do not physically damage the database.

Therefore, the development and management of information technology tools assists executives and the general workforce in performing any tasks related to the processing of information. Managing ones system is indeed a hard thing to do. Management Information System (MIS) and business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making.

















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